Change printer cartridge in hp 38308/2/2023 ![]() ![]() Your reply gave the instructions which I needed - but which were not included with the printer when purchased. I wonder why HP doesn't have a phone or chat line easily available to new purchasers, rather than all these pages of troubleshooting which DO NOT relate to the actual troubles a new purchaser has? Nothing is better than speaking to a real person on the phone, or in a text chat. I wonder why the info that comes with the printer doesn't explain these simple facts about removing and installing ink cartridges? Maybe HP wants to make its products un-usable for the novice! Pull up on the ink cartridge to remove it from the slot. But the support helper explained that this was because it was a super cartridge with more ink, and then I saw that it was longer than the original cartridge, and was supposed to stick out more. To release the ink cartridge, lift the lid on the ink cartridge slot, then gently push the lid back until it stops. The instantink helper said to press on the raised edge in the front top of the black cartridge and lo and behold, this worked! Then he had to help me install the new cartridge which i thought did not fit because it stuck out longer than the colour cartridge, and I thought it was not installed. Change region on my Officejet 3830 Options Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Nothing in the papers that came with the printer mentioned pressing the top of the cartridge to release it. I managed to reach a human being at InstantInk (1-85) who told me how to remove the cartridge and how to install the new one. Business PCs, Workstations and Point of Sale Systems HP OfficeJet 3830, DeskJet 3830, 5730 Printers - Replacing the Ink Cartridges Step 1: Replace the ink cartridges Remove and replace critically low or empty ink cartridges.I read in the Printers Knowledge Base that the only way to solve it is to start a new thread. The user manual says that I should be able to use a 63 US cartridge or a 302 Europe cartridge, but when I bought th 302 it didn't work. I bought my HP OfficeJet 3830 printer in the US and I moved to Europe. Printer Wireless, Networking & Internet Product: HP OfficeJet 3830 All-in-One Printer.DesignJet, Large Format Printers & Digital Press.The user manual says that I should be able to use a 63 US cartridge or a 302 Europe cartridge, but when I bought th 302 it didnt work. ![]() Printing Errors or Lights & Stuck Print Jobs Product: HP OfficeJet 3830 All-in-One Printer.Notebook Hardware and Upgrade Questions. ![]()
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